Friendly, attentive, unhurried service. The different options regarding glasses and lenses are carefully explained and you don't feel pressured to choose the more expensive option. The glasses seem good and they say you can come back any time if something doesn't seem right with them - and it sounds like a genuine offer. Highly recommended.
This is the by far the best opticians I've ever been to! Prior to visiting Unger and Fagan, I'd visited a bunch of opticians, all of whom were generally unhelpful or in one case completely ignored me! Lezan basically took charge and smashed out a good 5 or 6 frames within 5 minutes that she thought would suit me. Honestly, it was so nice to have someone be totally honest and know pretty much straight away what would suit my face. Was really glad I found this place - and people really love the glasses! Definitely recommend!
Excellent service. Lezan and Zoe were extremely helpful and really took their time with me whilst I chose my glasses and had them fitted. Their customer service was really beyond any other optician I had ever visited. I am so pleased with my customized frames! From now on, I won't be going anywhere else and recommend that you only visit this optician, they are the best!